TigerCard Services

Welcome to TigerCard

The Princeton University TigerCard is the one card for students, faculty and staff, allowing convenient and secure access to card related services.

Business Hours: Customer Service agents are currently available by email or phone only, Monday - Friday 8:00 am - 5:00 pm

New Location: The TigerCard office is now located on the 5th Floor of New South, adjacent to the student Housing customer service desk.

You may request a new or replacement TigerCard by completing the TigerCard Request Form.

TigerCard Updates

CHANGE IN OFFICE HOURS (EFFECTIVE 3/23): All TigerCard  customer service operations will be handled remotely (8:00am-5:00pm, Monday-Friday) due to current state and University guidelines. If you require assistance, email ttps@princeton.edu (preferred) or call 609-258-8300 and leave a voicemail. Staff are actively monitoring email and voicemail and will respond within one business day.

For replacement cards please email ttps@princeton.edu to request a card. You will be notified when the card can be picked up from Public Safety. 

PRINCETON UNIVERSITY IS ACTIVELY MONITORING THE CORONAVIRUS (COVID-19) AND EVOLVING GUIDANCE FROM GOVERNMENT AND HEALTH AUTHORITIES. THE LATEST UNIVERSITY GUIDANCE FOR STUDENTS, FACULTY, AND STAFF IS AVAILABLE ON CORONAVIRUS.PRINCETON.EDU.

Prox and Package Locker Access: When you replace your TigerCard, it can take 24-48 hours for your card to be functional with the package lockers at Frist. During this time, you can use the emailed pin (sent when a package is loaded) or download and use the package lockers mobile app to open lockers.